IT/ITES

= Improve quality (bug-free) of the IT product/service.

= Reduce the cost of service (minimize non-value added costs)

= Improve utilization of servers and other hardware resources

= Reduce the time to deliver products & services (Project Management)

= Improve workplace organization

= Improve customer satisfaction scores

= Ensure products are robust for customer usage

= Improve sales & marketing activities

= Improve employee productivity

= Reduce setup times for product features