Certified quality professional manufacturing

Overview:

Quality management enables companies to improve the strategic, tactical and

operational processes as a way to enhance the top line to drive revenue.

By applying quality concepts you can develop efficient workflow,

identify leading indicators of growth and become proactive about performance

improvement. Measurement of performance is one of the five fundamental phases in

the quality management. Once you begin measuring financial performance, you can

begin to make modifications and improvements. Certified quality professional provides

both a methodology for process improvement and a way to prove its value. These

additions are above and beyond the “traditional”

  Workshop Content

Leadership and management in quality

Definition, similarities and differences

Can leadership be taught and developed?

Traits of a true quality leader

Role of leadership in supporting quality management systems

Quality basics and definitions

Definition and concept of quality

History of quality

Benefits of implementing a quality model

Review of common quality models

Review of quality gurus

Quality philosophies

Deming’s fourteen points

Juran’s trilogy

Crosby’s zero defect mindset

House of quality and Quality Function Deployment (QFD)

Lean principles

Quality models, awards and methodologies

Malcolm Baldrige national quality award

ISO9001

Total quality management

Building teams in a quality management system

Why team thinking is important in quality management projects

Barriers to teams achievements

Characteristics of effective teams

Team development cycle

Team members selection tools

· Project planning and estimation tools

· Quality System

· Six Sigma methodology

· · Measurement systems analysis Define basic measurement terms: accuracy, precision,

bias, and linearity. Understand the difference between repeatability and

reproducibility in gauge R&R studies. (Understand)

· Process capability Recognize process capability (Cp and Cpk,) and performance indices

(Pp and Ppk). (Understand)

1) Kaizen

What is Kaizen?

What is the goal of Kaizen?

What is Kaizen most applicable to?

2) One-Piece Flow

What is One-Piece Flow?

What are the advantages of One-Piece Flow?

3) Jidoka

What is Jidoka?

What are the principles of Jidoka?

4) Poka Yoke

What is Poka Yoke?

Why use Poka Yoke?

5) Visual Management

What is Visual Management?

What is the goal of Visual Management?

6) Kanban

What is Kanban?

7) Demand Management

What is Demand Management?

The goal of Demand Management:

8) Heijunka

What is Heijunka?

9) Just in Time

What is Just in Time?

What is the history of Just in Time?

10) Takt Time

 What is Takt Time?

11) Bottleneck Analysis

What is a Bottleneck?

The goal of Bottleneck Analysis?

12) Andon

What is Andon and its application?

13) Gemba

What is Gemba?

How is Gemba implemented?

14) Hoshin Kanri

 What is Hoshin Kanri?

What are the 7-steps of Hoshin Kanri?

15) Overall Equipment Effectiveness (OEE)

What is OEE?

What is the goal of OEE?

16) Cellular Manufacturing

What is Cellular Manufacturing?

What are the benefits of Cellular Manufacturing?

17) Continuous Improvement

What is Continuous Improvement?

What are the benefits of Continuous Improvement?

18) Total Productive Maintenance

What is Total Productive Maintenance?

How is Total Productive Maintenance implemented?

19) Total Quality Management

What is Total Quality Management?

What are the principles of Total Quality Management?

20) Root Cause Analysis

What is Root Cause Analysis?

What are the main principles of Root Cause Analysis?

21) Value Stream Mapping

What is Value Stream Mapping?

What is Value Stream Mapping used for?

22) Continuous Flow

What is Continuous Flow?

What are the benefits of Continuous Flow?

No time wasted.

23) Lean Audit

What is a Lean Audit?

How is a Lean Audit implemented?

24) Quick Changeover

What is Quick Changeover?

What are the benefits of Quick Changeover?

25) Right First Time

What is Right First Time?

How is Right First Time implemented?

26) 7 Wastes

What is 7 Wastes?

What are the 7 Wastes?

27) Six Big Losses

What is Six Big Losses?

What are the Six Big Losses?

28) SMART Goals

What is SMART Goals?

29) KPIs

What are KPIs?

What are some common manufacturing KPIs?

Some common manufacturing KPIs include:

30) The 5S Method

What is The 5S Method?

What does each “S” stand for?

31) SMED

What is SMED?

What are the main principles of SMED?

32) A3 Problem Solving

What is A3 Problem Solving?

How is A3 Problem Solving implemented?

33) PDCA

What is PDCA?

When is PDCA used?

What are the PDCA steps?

34) Standardized Work

What is Standardized Work?

What does Standardized Work improve?

35) 5 Whys

What is 5 Whys?

What are the rules surrounding 5 Whys?

For Whom:

QualityManagers, quality Department heads , quality Executives , quality

professionals,Incharges,Entrepreneurs, , Quality Heads, students .

Methodology

• Games

• Exercises

• Stories 

• Discussions

Key Takeaways

? At the end of the workshop, you will be able to:

•        Learn quality concepts

•        Understand quality principles like lean , six sigma, 5s etc

•        Understanding statistical techniques for quality

•        Reducing defects using quality concepts

•        Learn different methodologies for quality improvement.